All orders placed are final. In the event that you wish to change or cancel an order, please contact us at yingandyangliving@gmail.com. We will make every effort to honor your request, but we cannot guarantee that your order can be modified. All returns are subject to our Return policy and return shipping fees.

Returns Process

HOW LONG DO I HAVE TO RETURN THE PRODUCT?

21 days from the ship date from Yin and Yang Living. You must submit your guarantee request during this period.

HOW DO I START MY RETURN?

Please email us at yingandyangliving@gmail.com to request your return.  In the email, please state your name, address and your order number

WHEN WILL I RECEIVE MY CREDIT?

Once the product is returned to our warehouse, you will be credited to the original form of payment used within 7-10 business days.

IS THERE A SHIPPING FEE?

In most cases, a shipping fee will be deducted from your refund unless the product is damaged, or it is due to our mistake. We may request an image of the incorrect or damaged product prior to waiving the return shipping fee.

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